Underage gaming policy
The Games and Services provided by our website are intended for people over 18 years old. Anyone under the age of 18 is restricted from accessing the gaming platform by law and, furthermore, is not allowed to create an account or play any of the games.
We follow the rules and regulations in order to prevent children from gambling. To do so, we have implemented a system that checks the age of the users through uploaded documents. We have the right to request any type of document that can confirm the age of the client. Anyone willing to use the services provided by us is responsible for committing to our rules and regulations and understanding their importance.
In case we are unable to check the age of the user, we have the right to temporarily close the account until the necessary documents are uploaded for review. Additionally, if the documents are not received at all, and we are not able to verify the age of the user, we reserve the right to refuse to provide any services and completely remove or block the account of the client.
The act of violating the rules and regulations regarding underage gaming or gambling will lead to:
- Suspension of the account,
- Loss of the user’s progress on the platform,
- The player being obligated to return the amount of money that they have previously withdrawn from the account,
- Funds deposited into the account being returned only to the legal representative of the underage player,
- All transactions being invalidated.
Any adult user of the gaming platform who shares the same computer with an underage individual should prevent the child from accessing the services provided by us.
We recommend installing filtering software on the computer for the purpose of restricting access to the platform by an underage child. Finally, please do not save your password, as this reduces the chance that any child may gain access to the website.
For any further questions regarding the terms and services of underage gaming, feel free to contact us at: support@email.aztecparadise.com
